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My Bank Sucks

My job sucks, my neighborhood sucks and now my bank sucks. I've had a checking account with Bank of America for about 5 years. It's a Florida checking account which means I havent been able to do checking deposits through ATM's since I've moved to California which was January of 2005. Mollye and I finally opened a California account 3 weeks ago. We went in, sat there, got our picture taken to be put in the cards and entered our pin numbers and then waitied a week for our cards to arrive by mail.

The cards arrive. Mollyes card works fine but my card on the other hand, says invalid pin every time I try to make a debit transaction or try and take money out. I made a call to Bank of America and they confirmed that the pin # I was using wasn't the pin number they had in their system. They told me I had to go into the Bank the next day to get this fixed. In the mean time my card still worked as a credit.

I didn't go in the very next day because I was working. The card was working fine as a credit until one purchase rang in as invalid card. That means the next day I had to make time to go to the bank no matter what.

The next day I go in. They swipe my card, tell me theres been a block put on my card, they had me enter a new pin # and then had me test the card through the debit machine. It didn't work. They swipe my card into the computer again and notice that for some reason a block was put back on my card in the matter of seconds. Now these steps repeat themselves 5 more times. They finally decided that my card just must be faulty and there going to send me a new card. It will take another week.

A week goes by. I go shopping. The past events re-occur, but of course it worked as a credit. So I got one credit transaction through at Traders Joes and then of course, they put a block on my card again. I called Bank of America. It wasnt easy to get to a real person. I had to click the "has your card been stolen" option to get someone to talk to me. They asked me 3 security questions.

1. Mothers maiden name?
I got that one right

2. Where did I open the account?
Supposedly I got that one wrong

4. When was my last ATM transaction?
I never had one because my card has yet to work

Bank of America

"I'm sorry but you answered the last two questions wrong and I am forced to hang up with you now"

Me
Excuse me? are you tell me I didn't open my account at (such and such place) and I have made an ATM transaction even though I can't because my card has yet to work?

Bank of America
Yes sir I am sorry for this inconvenience but I have to hang up now

Me
Wait, aren't you loss preventions? Shouldn’t you offer to help me if someone's using my card and its not me?

Bank of America
As I said sir I need to hang up. You should go into the bank tomorrow to get this settled

Fuck you Bank!!!. The next day I go on and just picture the exact same thing happening as before, only this time I'm there for an hour. It sucked. My card is blocked, they unblock it, they make me reset my pin, it doesn't reset, I get blocked again yadda yadda yadda. There awesome decision, to send me a new card because this one doesn't work. These are the same people that helped me before and they recognize me. I asked "how do we know this card will work?" and they responded with " oh because we reset the pin". Oh no kidding because that didnt work the last fucking time you tried it you fucking....OK I know it's not your fault. I'll calm myself. It's not your fault the job you work at is run by shit eating idiots". Ok I didn't say that last part. I wanted to though.

Not that it matters because I have little in my account but I told them if this happens again I will close my account with them. They were just optimistic that the new card will work. So here's what we'll do. I get my new card. I'll call everyone and get as many people together as possible. They witness me call it in and activate it. Then we'll witness me walk up to an ATM and try and take money out. If I can actually get money out then we'll celebrate somewhere. If I can't get money out, I'll need someone to buy me ice cream and hold my hand. I'm going to be real depressed. Oh and those people should get me away from that bank fast because I'll probably want to burst into the bank and start yelling. That wouldn't be a good thing. Fucking Bastards.

Why can't I get money out?

There

  1. Blogger Paulo | 11:36 PM |  

    I feel your pain. I fucking HATE banks, and wish I could get away with not using one. The problem is, you pretty much NEED to have at least a debit card, which means you need to have a bank account. I also ran into trouble during the brief period when I experimented with not having a thieving bank account anywhere; nobody wanted to cash my pay checks, and the issuing bank gave me some bullshit about how they were only allowed to do it a couple of times.

    I had a professor in college who said "It's less of a crime to rob a bank than to own one." I'm not advocating bank robbery, but I think he had a point.

    Good luck getting your money back from the bastards.

  2. Anonymous Anonymous | 9:34 PM |  

    bank of america sucks ...i have them too but i am too lazy to deal with closing the account...they charge you if you take money out of your savings too many times...what the fuck...it's my money why are you charging me to take it out...bank of america should go poop on itself

  3. Anonymous Anonymous | 4:24 PM |  

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